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Privacy Policy

KOL Radar (hereinafter referred to as “KOL Radar”, “Service”, “Company” or “us”) values the privacy of our users (hereinafter referred to as “Members”, “User” or “you”). To expound upon the methods by which we gather, utilise, and safeguard the personal data furnished to our Company, please read the following privacy protection policy.

This Privacy Policy is read in conjunction with and is deemed incorporated by reference into the Terms of Service. If you want to use our Service, you need to accept the terms outlined in this Privacy Policy. If you don't agree with how we're applying these terms, please stop using our Service immediately.

Acquisition of Personal Data:

Upon registration and becoming a Member of our Service or when you provide information to our Company, we will ask you to provide your “Personal Data” including but not limited to name, registration ID (which is your email address), gender, telephone, and address and all other information required for us to provide you with our Service.

Under the Taiwan Personal Data Protection Act, we may collect Personal Data according to the classifications below:

  • C001 Personally identifiable information, C002 Financially identifiable information, C003 Identifiable information in government records; C011 Personal description, C012 Physical description, C013 Habits, C014 Personality;
  • C024 Other social relationships;
  • C034 Travel and migration, C035 Recreational activities and interests, C038 Occupation, C039 Licences or other permissions;
  • C051 School records, C052 Qualifications or technical expertise, C053 Membership in professional organisations, C054 Professional expertise, C056 Publications, C057 Record of students or members, examinees;
  • C061 Current employment status, C062 Employment history, C063 Employee departure details, C064 Work experience, C065 Work and attendance record, C066 Health and safety records, C067 Membership details in labour union and associations; C068 Salary and deductions, C069 Employee-held property, C070 Details of work management, C071 Detailed work evaluations, C072 Education and training records, C073 Safety details;
  • C081 Earnings, income, property and investment, C087 Allowances, welfare, donations, C088 Insurance details, C089 Social insurance benefits, veterans’ care benefits, and other retirement benefits, C091 Goods or services obtained by data subject, C093 Financial transactions;
  • C101 Business activities, C102 Agreements or contracts, C103 Business licences, C111 Records of health, C131 Research of paper documents, C132 Unclassified data.

Once registered as a Member, you can fully utilise the various Services provided by this service. For the personal data you provide, you can access your settings at any time to correct your data and ensure its accuracy.

Use of Personal Data:

Improvement of products, optimisation of Service(s), and planning of activities:

To perfect our Services, planning of activities, and other internal operations, we will collect the associated information concerning your User behaviour when using our Service, including but not limited to the information you browsed, the Service features you used, actions you took and your active periods, frequency and duration for our Company’s reference and statistics.

Other Commercial Use:

We will use the information we collected to help the Company and other associated partners for the purpose of notification of activities, measurement of marketing methods, improvement of customer management, analysis, and research of services and data.

To be specific, according to the Taiwan Personal Data Protection Act, you agree that we may collect, process, and use your Personal Data for the purposes below:

  • 020 Agency and brokerage business
  • 040 Marketing (including financial cross-selling business)
  • 063 Non-government agency collecting or processing personal data under legal obligations
  • 069 Contract, similar agreements, or other legal relationships
  • 081 Legitimate transactions involving personal data
  • 090 Consumer, Customer Management and Service
  • 091 Consumer Protection
  • 098 Business and Technical Information
  • 099 Domestic and overseas interchange business
  • 118 Intellectual property rights, disk management, and other related administrative matters
  • 143 Sports and Recreation Business
  • 145 Employment and service administration
  • 148 Online shopping and other e-commerce services
  • 152 Management of advertising or commercial activities
  • 176 Collection, processing, and utilisation of personal data by natural persons for legitimate purposes
  • 182 Other Consulting and Advisory Services.

How to protect your Personal Data:

To respect your privacy, we employ various security technologies and procedures to safeguard your basic information. In some cases, we use the widely accepted 256-bit SSL encryption mechanism to ensure the secure transmission of your Personal Data.

*Reminder: Please keep your personal data and password secure. To prevent unauthorised access to your Personal Data, please make sure to log out or close the software or browser window when you have finished using our Service.

How to terminate the collection, processing, utilisation, and termination of my Personal Data:

You have the right to terminate any collection, processing, and utilisation of your Personal Data and may request the deletion of relevant Personal Data. Regarding the management of your Personal Data, you have the following rights:

  • Deletion Right: You have the right to request the deletion of any your Personal Data or any Personal Data that was provided by you.
  • Processing Restriction Right: You have the right to request us to permanently stop processing all or part of your Personal Data.
  • Objection Right: If you consented to our use of your information, you have the right to object to the processing of your data as well as third-party personal data keyed in by you at any time based on special circumstances related to you or the third party’s introduction of personal data. If you wish to exercise the objection right, you can adjust it through system settings or contact us at kolradar@ikala.ai.
  • Data Portability Right: You have the right to request a copy of your personal data in electronic format and the right to request the transfer of personal data for use by another party's services. However, you may need to bear the cost and administrative fees for assisting with this request.
  • Other rights according to Article 3 of the Taiwan Personal Data Protection Act.

However, when you exercise the above rights to manage your Personal Data, the full Services provided by us may be subject to corresponding limitations, and in some cases, the Company may even be unable to continue providing Services to you.

In accordance with this Privacy Policy and the position of protecting our Members, if you wish to terminate KOL Radar’s Services, you can apply through the “Contact Us” section of the customer service centre on this website.

Regarding the Use of Cookies/Cache:

Cookies/Cache are small text files from the website server to your device through the browser, primarily aimed at saving your valuable time. This Service will use Cookies/Cache to store, modify, or track information about your online browsing activities and when you register, log in, browse web pages, or log out. You can enable, disable, or restrict this feature in your browser settings.

Miscellaneous:

For the Personal Data and usage records you register in this Service, we will take appropriate steps and commercially reasonable efforts to ensure the security of data stored in our system.

*Reminder: In the event of third-party unlawful acts or force majeure events such as natural disasters or wars leading to the leakage or deletion of your Personal Data, the Company shall not be held responsible for such situations. Please assess and judge the risks of data transmission interruption, loss, errors, theft, interference, etc., before using this service.

Execution of Privacy Policy:

If you have any questions about our Privacy Policy, please contact the customer centre.

Updates of Privacy Policy:

The Company reserves the right to modify this Privacy Policy at any time. The revised terms will be published on the relevant pages of this Service’s website and will take effect from the date of publication without further notice. By continuing to use this Service after any modifications or changes to the privacy policy, you indicate that you have read, understood, and agreed to the content of the modified privacy policy.

Governing Law and Jurisdiction:

The terms and conditions of this Privacy Policy are governed by the laws of the Republic of China (Taiwan). Any disputes arising from this Privacy Policy and/or your use of this Service should be brought to our attention and resolved in good faith. If an agreement cannot be reached within 30 days, you agree that the Taipei District Court in the Republic of China (Taiwan) shall have exclusive jurisdiction.

Last updated on June 22, 2020.

iKala's KOL Radar possesses a database of over 3,000,000 international influencers and over 1 billion of real-time social media platform data from Facebook, YouTube, Instagram, TikTok, Twitter. Using advanced AI technology, KOL Radar delivers optimal recommendations of influencers and builds up precise and outstanding influencer marketing performance through data.

KOL Radar's professional team possesses substantial experience of providing influencer marketing services to companies and brands. We offer marketing strategy and planning, influencer matchmaking, digital advertising, and more, with coverage across Taiwan, Korea, Hong Kong, Malaysia, Thailand, Vietnam, Singapore and Japan. Our services have successfully met the requirements of over 50,000 businesses.

Address: 16 RAFFLES QUAY,#19- 01 HONG LEONG BUILDING, SINGAPORE (048581)

Email: KOLRadarSEA@ikala.ai

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